In the consumer product world, "refurbished" means "returned by the previous customer." A company can't sell the product as new, so they resell returned units, but at a lower price and with the complete warranty. As long as the warranty is good, it's a great way to buy a product.misterium said:why the f*** are laser combs in need of refurbishment to begin with???
Obviously you don't know what the word means when used in the consumer product context -- re-read what I posted. The lasercombs that are being sold as refurbished were not in need of repairs -- that was my point. They were returned within the return period because the users wanted to return them, even though the units were working fine. Perhaps those users didn't respond to the treatment, perhaps they just got tired of using them, who knows. The units are not being returned damaged, they are simply being returned. But then they cannot any longer be sold as new, so they are sold as refurbished, which implies "used but with a full warranty."misterium said:I know what the word means, I had to refurbish some aircraft before at work.
That's not what I was asking.. I meant why are lasercombs of all things being returned damaged.. what could one possibly do to a simple device like that, to make it in need of repairs?
My suspicion is ths that that particular unit got damaged in shipping. My company develops and publishes computer games. We produce everything in-house, and ship the finished products on CD-ROM. We pack them very good, in cardboard and bubble wrap, but yet the USPS finds ways to damage and sometimes break the CD-ROMs. The USPS can break pretty much anything if they put their mind to it, which they often do.misterium said:Gotcha.
I was thinking that the condition of the lasercomb belonging to the thread starter, was typical of refurbished merchandise from this company.
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